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Solving Business Challenges Across the Globe

FileBound has provided AP automation solutions for organizations across a broad range of vertical industries, sizes, and locations since 2001. What FileBound consistently delivers is enterprise class functionality without complexity and high costs. Learn more by reading what some of our customers have to say.

Case Study

Paladin: Striving for Excellence Through Improved Efficiency

Paladin could not be happier with the outcome and improvement in AP processing. The company has improved turnaround times on invoice approvals by 50 percent and seen a return on their investment in less than one year.

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The Problem

Paladin is committed to providing unsurpassed products and service to its customers. As part of the effort to honor this commitment, management is diligent in examining every facet of the organization, looking for ways to improve results through intelligent streamlining and automation. When management evaluated the company's AP invoice approval processes, it found the system was inefficient, prone to error and lacking in control. The process included emailing invoices to users for approvals and storing images on shared drives upon approval. Immediately, a plan was put in place to evaluate solution alternatives and make improvements.


The Solution

After thoroughly evaluating the problem and weighing the advantages and disadvantages of various potential remedies, Paladin selected the FileBound AP Solution to correct their system's shortcomings. FileBound provided:

  • An end-to-end integrated solution that saved money on upfront licensing fees and reduced the time and cost of implementation
  • An intuitive workflow design which allowed business users to design and manage their own processes without IT involvement
  • OCR coupled with templating, which automated the processing of invoices that originated as paper, faxes or email attachments
  • Automatic importing and processing of invoices, which improved throughput, quality and process control
  • Workflows that can be designed once and repurposed across business units, allowing greater consistency and reduced time for implementation and adoption.

The Result

Paladin could not be happier with the outcome and improvement in AP processing. The company has improved turnaround times on invoice approvals by 50 percent and seen a return on their investment in less than one year. Management is pleased that the system allows over 90 percent of configuration and ongoing management to be handled without IT assistance. Furthermore, because the system is licensed with unlimited users, Paladin has seen broad adoption with quick expansion to all 12 sites for AP, and there is a roadmap for automation of HR, Purchasing and Contract Management that is expected to be implemented within 18 months.

Case Study

T. Parker Host - Meeting Customer's Expectations Though Process Automation

By implementing the FileBound AP solution, T. Parker Host has been able to improve their customer service levels, tighten internal controls and build scalability to support their continued growth plans.

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The Problem

With all of this activity spread out across 14 locations and the need to quickly manage port turnaround times they needed a better way of processing, approving, and accessing AP invoices. Invoices need to be approved, paid, and reconciled to customer's pre-paid accounts quickly to meet the customer's expectations, while limiting risk and errors. Often the person who needs to approve the invoice is at a different location so sending the invoice to them and managing turnaround times is difficult.


The Solution

T. Parker selected and implemented a FileBound AP Automation solution to address their needs. The FileBound solution provided:

  • An end-to-end integrated solution that reduced the time and cost of implementation.
  • An intuitive workflow designer which allowed them to configure logic to automate and streamline the routing and approval processes.
  • Invoice processing by importing invoices from email in boxes and network folders, converting them to data and matching templates for quick indexing.
  • Integration with existing QuickBooks and SharePoint systems.

The Result

By implementing the FileBound AP solution, T. Parker Host has been able to improve their customer service levels, tighten internal controls and build scalability to support their continued growth plans. The new solution has allowed them to significantly reduce cycle times and error rates, while increasing the predictability of their results, and most importantly lowering operational costs.